Artificial Intelligence in Business - Trainings catalog - TQM Soft
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AI-BIZ-ONL-ENG
Online

Artificial Intelligence in Business

IT

Training objectives

    • Understanding the fundamentals of Artificial Intelligence (AI) – introducing participants to key concepts, algorithms and AI tools (machine learning, natural language processing, deep learning).
    • Exploring areas of AI application within the company – identifying specific processes and departments (sales, marketing, logistics, HR, customer service) where AI can deliver measurable business outcomes.
    • Acquiring practical project skills – learning how to plan, prepare and implement an AI project in an organization (from needs and data analysis, through prototyping to measuring results).
    • Raising awareness of challenges and risks – familiarizing with core issues such as AI ethics, risk management, legal and regulatory aspects and implementation barriers.
    • Inspiring further development – presenting current trends and innovations in AI to help participants continue their growth and effectively apply the acquired knowledge in practice.
  • After the training, participants will be able to:

    • Introduce concrete AI-based solutions.
    • Use cloud platforms and AI tools consciously.
    • Collaborate more effectively between business and IT/data science teams.
    • Avoid common implementation mistakes and barriers.

Training symbol

AI-BIZ-ONL-ENG

Dates and location

27 - 28 Nov 2025
remaining 30 days 16 hours
Location: Online

Downloads

Practical part estimated contribution: 55%

Duration time: 2 dni po 8 godz.

Scope and exercises

Day 1: Foundations of AI and Business Applications

  1. Introduction to AI in Business
    • What AI really means – practical definitions.
    • Key AI technologies: machine learning, NLP, deep learning.
    • How to separate real AI capabilities from marketing hype?
  2. Common Types of AI in Business Context
    • Predictive and classification models simplified.
    • Business process automation with AI.
    • Data analysis and management decision support.
  3. Main Areas of AI Application in Companies
    • AI in Sales: offer personalization, segmentation, customer evaluation, forecasting.
    • AI in Marketing: customer behaviour analysis, campaign automation, content generation.
    • AI in Logistics/Supply Chain: demand forecasting, process optimization.
    • AI in HR: recruitment, talent development, attrition risk analysis.
    • AI in Customer Service: chatbots, sentiment analysis, omnichannel support.
  4. Case Studies: AI Use Across Industries
    • Review of successful implementations.
    • Key success factors and common pitfalls.
    • How to avoid repeating others’ mistakes?
  5. Workshop: AI Opportunity Mapping in Your Organization
    • Identifying high-potential areas and processes.
    • Prioritizing implementations based on business value.

Day 2: Managing AI Projects, Challenges, and Competence Development

  1. From Business Needs to AI Projects
    • How to assess whether AI brings real business value?
    • Planning AI implementation: needs, goals, available data.
    • Creating AI MVPs – when to start small?
  2. AI Project Lifecycle in Business
    • Project phases: from problem definition to deployment.
    • Business involvement in AI – what should not be left to IT alone.
    • Sample AI project structure (business template).
  3. Managing Risks and Implementation Challenges
    • Organizational barriers and how to overcome them (competence gaps, change resistance).
    • Minimizing the risk of AI project failure.
    • Importance of data quality and accessibility.
  4. Ethics, Regulations and Responsibility in AI Projects
    • Practical ethics principles for AI in business.
    • Overview of legal frameworks (EU AI Act, GDPR and data processing by AI).
    • The role of transparency and explainability in responsible AI use.
  5. Tools and Platforms Supporting AI Deployment
  • Overview of no-code/low-code solutions for business.
  • Intro to cloud platforms facilitating AI deployment.
  • When to build custom solutions vs to use off-the-shelf services?
  1. Trends and the Future of AI in Business
  • Growth of Generative AI and its impact on business processes.
  • Multimodal models and AI using multiple data types (text, image, video).
  • Rising importance of Edge and Operational AI.
  • How AI is transforming business models and workforce competencies.
  1. Final Workshop: Creating Your Company’s AI Development Map
  • Drafting an initial AI strategy for your organization.
  • Identifying required competencies and first steps.
  • Planning personal and team development paths in AI.

Exercises Include:

  • AI project simulation – designing an AI-based project concept.
  • Case study: chatbot implementation analysis.
  • Risk and barrier analysis for AI deployment.

Benefits for participant

Participants will learn how to:

  • Analyze and prepare data for AI projects (cleaning, selection, transformation).
  • Recognize key machine learning algorithms and their business use cases.
  • Plan phased AI implementation (from idea to prototype to scaling).
  • Manage risk and avoid common AI deployment mistakes.

Participants will gain knowledge on:

  • Where and how AI delivers measurable benefits (case studies).
  • Key ethical and legal considerations in AI adoption.
  • How to measure success of implemented AI solutions (KPI, ROI).
  • Latest tech trends and funding opportunities for AI projects (e.g. R&D grants).

Methodology

Interactive lecture, hands-on workshops, case studies, Q&A sessions, moderated discussions, group work.

Recipients

  • Managers and executives – responsible for strategic decisions and technology investments.
  • Business development and innovation specialists – defining and implementing innovative projects, including AI.
  • IT project leaders and data analysts – managing technical aspects and deploying AI models.
  • Operational, marketing and sales staff – seeking ways to improve efficiency and optimize processes using AI.
  • Anyone interested in AI – including those without programming experience, looking to expand their knowledge of emerging technologies.

Application

Application:

AI-based solutions can bring many benefits to organizations, such as:

  • Process automation and cost reduction.
  • Personalized sales offers and increased revenue.
  • Better data analysis and decision-making support.
  • Optimization of logistics and production processes.
  • Improved customer service (chatbots, recommendation systems).

Through this training, organizations gain the knowledge to effectively plan, implement, and evaluate AI-related projects – creating real competitive advantage.

Nearest open trainings:

3300.00 zł net
4059.00 zł gross

Are you looking for

different date, city
and have at least 4 participants?

Ask for possibilities

Need help?

Open trainings

Monika Kozdrój

Training Realization Specialist

Anna Wnęk

Junior Training Realization Specialist

Closed trainings

Sylwia Smuga

Sylwia Smuga

Training Department Manager

Karolina Paluch

Karolina Paluch

Senior Training Realization Specialist

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